In this article, we will describe what action you can take if the Dolby Vision Trims license cannot be loaded into your DaVinci Resolve system.

 

If a Dolby Vision Trims license cannot be loaded, you will receive an error message directly and you will not have access to the Trim controls in the Dolby Vision tab.

 

 

If you cannot load the license, make sure that:

 

• You have unzipped the license file and are accessing the “Dolby_Vision_CMU_License.bin” file
• You have the required rights to access the license file
• The license file has not been damaged by copying
• You log in to your system with a username that does not contain any special characters (e.g. accents). This applies to both local and active directory user accounts.

 

DaVinci Resolve saves the Dolby Vision license in the following folder: 

 

Windows:

C:\Users\UserName\AppData\Roaming\Blackmagic Design\DaVinci Resolve\Support\DolbyVision

 

MacOS:

Before Resolve v18.6.6

Macintosh HD/ Library/Application Support/Blackmagic Design/DaVinci Resolve/DolbyVision

 

Resolve v18.6.6 and later

/Users/username/Library/Application Support/Blackmagic Design/DaVinci Resolve/DolbyVision

 

If the license cannot be loaded despite the above-mentioned aspects, please copy it to the specified directory and rename it to “license.bin”.

 

 

Note:

1. 1. Do not use special characters in your user name as this will prevent  Resolve from accessing the license.
   2. Under MacOS, the user library (~/Library) is hidden by default. To display it, hold down the option key and select Finder>Go>Library